FAQs

Do Judys appliances have a warranty?
Judy's Appliance Outlet  provides a full parts and labor warranty for 6 months. In addition, all appliances qualify for Judy's Appliance Outlet extended service agreements. Our team of sales specialists will be glad to explain the warranty and any extended service availability.

Does Judy's Appliance Outlet offer extended warranties?
No. Our sales team will explain the details of our extended service agreements.

Will you notify me if you receive the type of appliance I have been looking for?
If you are looking for a specific type of appliance and don't find it in our store, let one of our salespeople know or e-mail. We will do our best to notify you if that product arrives. However, because there is a steady turnover of merchandise in our stores, we encourage you to visit us often for the best selection.

Can you special order appliances?
Should you find an appliance you want in our store and need a matching item, for example, a matching dryer for a washer that is in stock, ask your salesperson about special ordering the companion piece.

Are prices negotiable?
Appliances are priced by condition and length of time they have been in our store, and, therefore, prices are NOT negotiable.

Is delivery available?
Yes. Please message your local store for pricing in your area. Delivery service consists of drop off only. Haul-away and recycling service of your old appliances is available for a $20 fee as long as they are completely disconnected and outside the home prior to the drop off appointment. We offer drop off service in most areas within up to 100 miles of our existing retail store locations. Some restrictions apply. Please message store for further details.

Will you install my appliances?
Upon drop off, a Judy's Appliance  professional will uncrate and set in place your new appliance and remove all packaging materials from your premises. We do NOT install.

Does Judy’s Appliance Outlet have a price match guarantee?
We guarantee our everyday competitive prices. If you find a lower price on an identical in-stock item at any local retail competitor, we'll match their price. Just bring us the competitor's current ad or we'll message to verify the item's price. On percent-off sales, we will match the competitor's percent-off offer (limited to reasonable quantities for homeowners). Price guarantees are honored at all Judy’s Appliance Outlet locations.

Exclusion

Judy’s Appliance Outlet will not price match competitor's bonus offers, free offers, special offers, rebates, financing offers, clearance or close-out prices. We will not match prices on damaged merchandise, display merchandise, service contracts, installation, delivery or assembly services.